- Delivery Areas
DECSMN LTD provides delivery across the United Kingdom (England, Scotland, Wales, and Northern Ireland). International deliveries may be arranged upon request, subject to additional charges. - Delivery Times
- Standard Delivery: 2-5 working days (depending on location).
- Express Delivery: Available for urgent orders (1-2 working days, extra fees apply).
- Orders placed before 12:00 PM (GMT) on business days (Monday-Friday, excluding bank holidays) will be processed the same day.
- Shipping Costs
- Free delivery on orders over £500 within mainland UK.
- Orders below £500 incur a flat fee of £9.99 (standard) or £19.99 (express).
- Remote areas (e.g., Scottish Highlands, Northern Ireland) may incur surcharges.
- Tracking & Issues
- Customers receive a tracking number via email.
- Delays due to courier issues will be resolved in partnership with the shipping provider.
- Failed deliveries (due to incorrect address) may incur redelivery fees.
- Receipt & Inspection
- Customers must inspect goods upon delivery and report damages/missing items within 24 hours.